Documentation
As we delve into the importance of documentation for 911 dispatchers, we'll explore how it not only safeguards the integrity of emergency responses but also protects dispatchers and their agencies from potential legal pitfalls. We'll examine the ways in which meticulous record-keeping enhances the efficiency and effectiveness of dispatch operations, ultimately contributing to better outcomes for those in need of emergency assistance.
This course will cover the very basics of documentation. Many times in the dispatch profession if something wasn't documented, it means it didn't happen. Documentation can help later on when there are questions, both investigative and legal, being asked by outside parties.
Your Instructor
Jennifer is the Owner & Co-Founder of Impact Dispatch. She has many years of Police, Fire, and EMS experience. She is married to a Paramedic and loves to pick his brain. She is, and has been, a trainer in the public and private sector for over 30 years. She loves to see people excel in their careers. She, however, is camera shy so stays behind the scenes!
Frequently Asked Questions
When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.