Welcome to Impact Dispatch

Want to make an impact on your career? Do you want to learn the best techniques to rise to any emergency communications challenge?

At Impact Dispatch, we offer real-life scenarios that address common and less common challenges you will face in the Emergency Communications Center. Whether you work in a large communication center or alone in a small dispatch office, we offer courses to ensure you can best communicate important information to your officers, firefighters, medics, and other first responders.

We offer several free courses. In addition, we offer courses eligible for up to 2 Continuing Education Credits. Upon completion of each course, whether paid or free, you will receive a certificate of completion. If you are taking the course for credit, you can submit this certificate to your state board or agency for credit. We offer individual courses, course bundles, and subscriptions.

Here at Impact Dispatch, our goal is to, you guessed it, make it an IMPACT in whatever way we can. So maybe you're looking for additional dispatch training resources as well? We have a great list of them right here.

Have feedback or suggestions for training topics you'd like to see, Let Us Know! Shoot us an email!

Whether you're a dispatcher, a call taker, a telecommunicator, a communications specialist, or whether you work with law enforcement, fire, EMS, Game and Parks, or a combination of them all or something similar, we're here to help you make an impact!

-The Impact Dispatch team

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Impact Dispatch is not affiliated with any agency. Any information contained in the courses within does not supersede any policies set forth by your individual agency.

Why Impact Dispatch Training?

• Easy to access
• Self-paced
• Online: Access Anywhere
• One time costs (No additional memberships or fees)
• Access to relevant free and paid training