Choose a course & expand your skills!
🚨 Welcome to Impact Dispatch
Where Every Call Matters and Every Dispatcher Makes a Difference
Are you ready to elevate your dispatch career? Whether you're answering calls in a high-volume communications center or holding it down solo in a small-town dispatch office, Impact Dispatch is here to help you rise to the challenge.
We deliver real-world training built by dispatchers, for dispatchers—covering the common scenarios you handle every day, and the rare, high-stress situations that demand sharp thinking and calm communication.
🎓 What We Offer:
- Scenario-based training rooted in real-life emergencies
- Free and premium courses
- Continuing Education Credits on select trainings
- Instant certificates upon completion
- Flexible options: individual courses, bundles, or annual subscriptions
📚 Need more? We’ve got a growing resource library packed with tools and guides to support your ongoing growth.
💡 Have a training idea or feedback?
We’re always listening—send us an email with your ideas or requests. Your voice helps shape the future of dispatcher training.
So whether you’re a call taker, telecommunicator, dispatcher, or comms specialist working with law enforcement, fire, EMS, or even Game & Parks—Impact Dispatch is here to back you up with training that’s real, relevant, and ready when you are.
Stay sharp. Stay ready.
Make an Impact.
—The Impact Dispatch Team
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Note: Impact Dispatch is not affiliated with any specific agency. Our training supports your growth, but always follow your agency’s established policies and procedures.
🚨 Why Choose Impact Dispatch Training?
✅ Easy Access – No hassle. Just log in and start learning.
⏱️ Self-Paced – Train on your schedule, anytime, anywhere.
🌐 100% Online – Whether you’re at the center or on your couch, you’re covered.
💵 One-Time Purchase – No surprise fees or recurring memberships.
📚 Valuable Content – Gain instant access to both free and premium dispatcher-specific training.
Designed by dispatchers, for dispatchers—because your training should work as hard as you do!

"The Professional Dispatcher course has such great information! It's helpful to both seasoned and green dispatchers."
- Kelli V. Nebraska

"Thank you so much for providing this valuable resource. I've loved working through the courses and learning new things!"
- Maggie H. Kansas

"These courses have so much information. Things that we need to train and retrain on to keep up our skills. Great opportunities for CEUs."
-Impact Dispatch Student