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High Morale in the Dispatch Center
Welcome & Foundations
Happiness
Opening & Why Morale Matters
Agenda & Flow
Happiness & Virtue
Why Morale Is Critical in Dispatch
The Human Factor
he Ripple Effect
What Builds or Breaks Morale
Leadership & Recognition
Teamwork & Support
Workload & Scheduling
Strengthening Culture & Resilience
Recognition Systems
Communication Practices
tress Management & Coping
Action Planning
From Ideas to Action
Where Do We Go From Here?
Wrap-Up & Certification
Final Knowledge Check
Happiness Quiz
Agenda & Flow
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