
Call Taking & Dispatching Domestics
The practical application of handling calls involving domestic violence and disturbances.
This course explores the best ways to take calls from those involved in domestic violence situations and how to do dispatch them. This course builds on the information provided in the Domestic Violence course.
Your Instructor

Jennifer Hendrick
Founder, Impact Dispatch
Jennifer Hendrick is the Co-founder of Impact Dispatch and brings over 30 years of training experience in both the public and private sectors. With a strong background in Police, Fire, and EMS, Jennifer has dedicated her career to supporting and advancing emergency communications professionals.
Married to a seasoned Paramedic, she never misses an opportunity to “pick his brain” and stay connected to real-world field experiences. Passionate about professional growth, Jennifer finds her greatest fulfillment in helping others excel in their careers and become confident, capable leaders in their agencies.