Get the Bird – Helicopter & Air Medical Responses

I am a Communications Specialist also working as 911 Outreach for Mercy Flight Central, dispatching helicopter air medical transportation to communities throughout the Finger Lakes, Central New York, Mohawk Valley, and Tug Hill Regions of NY. In addition to my dispatch role, I visit the area 911 centers to provide support and encouragement to all the great folks as a liaison for air medical services, including assisting with training, clearinghouse services, & flight requesting options. I bring a specialty to the table at MFC with a 19-year background behind the 911 headset myself. I have been very fortunate to be a part of a company that sees my passion and the value in supporting the great folks we coordinate services with. As part of the Stronger Together movement, I take great pride in the opportunity to make part of my 911 Outreach position our goal to express our gratitude to each and every dispatcher I encounter. It all starts with the 1st First Responder, the 911 dispatcher. Outside of work, you will see me carrying these same sets of beliefs to other local organizations where I volunteer, including my Community Center. My life goal is always to be good to people and teach my children to do the same.

From Our Comm Center to Yours - Dusty