Fire dispatchers play an important role in emergency and non-emergency response in cities across the US. But sometimes are not fully trained Fire Fighters and do not get trained on what a Fire Fighter does and why it might be important to send this unit versus that unit. This course will give you a basic understanding of Fire Department operations. What they face on different scenes.
Your Instructor
Jennifer Hendrick
Founder, Impact Dispatch
Jennifer Hendrick is the Co-founder of Impact Dispatch and brings over 30 years of training experience in both the public and private sectors. With a strong background in Police, Fire, and EMS, Jennifer has dedicated her career to supporting and advancing emergency communications professionals.
Married to a seasoned Paramedic, she never misses an opportunity to “pick his brain” and stay connected to real-world field experiences. Passionate about professional growth, Jennifer finds her greatest fulfillment in helping others excel in their careers and become confident, capable leaders in their agencies.