Preventing Complacency
It's easy to slip into the mindset that nothing bad will happen or that traffic stop will go like all the rest, but the reality is you never know when a call make take a turn for the worse and something unexpected will happen. This course explores how to prevent us from becoming complacent in our roles as dispatchers.
After this course you will be able to:
- Recognize the dangers of complacency.
- Understand what the effects of complacency on certain call types can be.
- Identify what may be considered distractions.
Your Instructor
Halcyon works as dispatcher and trainer in her center. She spends many hours developing training material and activities to help new and current employees develop their dispatch skills. She has experience working as trainer in the private sector as well, and holds a degree in Business Management and Training and Development.
Frequently Asked Questions
When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.