
The Active Shooter EBook
Purchase this course to access & download a copy of our Active Shooter Training EBook
This ebook takes the information offered in our online course and puts it into an easy-to-read format that will allow your agency to build your own training, policies, and/or procedures more easily. This ebook includes:
- Incident profiles of some of the largest active shooter incidents
- Call Handling & Dispatching best practices
- Considerations to make during an event
- What decisions a center should make to prepare
- Scenario practice
- Sample policies
- Sample form templates
Your Instructor

Jennifer Hendrick
Founder, Impact Dispatch
Jennifer Hendrick is the Co-founder of Impact Dispatch and brings over 30 years of training experience in both the public and private sectors. With a strong background in Police, Fire, and EMS, Jennifer has dedicated her career to supporting and advancing emergency communications professionals.
Married to a seasoned Paramedic, she never misses an opportunity to “pick his brain” and stay connected to real-world field experiences. Passionate about professional growth, Jennifer finds her greatest fulfillment in helping others excel in their careers and become confident, capable leaders in their agencies.