Effective Radio Communication
Learning not just what to say on the radio, but how to say it.
Often times dispatchers learn what they should or need to say on the radio, but not always how to say it. This course provides guiding principles on how to speak on the radio to ensure you are clear, concise, and convey confidence to the officers. Being able to be proficient on the radio is one way to help build trust between a dispatcher and an officer.
Your Instructor
Jennifer Hendrick
Founder, Impact Dispatch
Jennifer Hendrick is the Co-founder of Impact Dispatch and brings over 30 years of training experience in both the public and private sectors. With a strong background in Police, Fire, and EMS, Jennifer has dedicated her career to supporting and advancing emergency communications professionals.
Married to a seasoned Paramedic, she never misses an opportunity to “pick his brain” and stay connected to real-world field experiences. Passionate about professional growth, Jennifer finds her greatest fulfillment in helping others excel in their careers and become confident, capable leaders in their agencies.