Preparing to Lead is a self-paced professional development program created for public safety communications professionals who are considering becoming a supervisor, lead dispatcher, shift coordinator, communications training officer, or other formal leader.
The program introduces you to the responsibilities, behaviors, judgment, and professional skills expected of first-line supervisors. It also helps you determine whether leadership is the right career path for yourself.
This is not simply an interview-preparation course. It is a leadership-readiness program.
You will examine:
Why you want to lead
Whether you are prepared for the responsibilities of supervision
How leadership differs from technical dispatch performance
How supervisors communicate, decide, document, and respond
How to begin building credibility before receiving a title
How to prepare for a promotional interview and assessment process
"From Dispatcher to Leader"
