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Product image for Callers & Mental Illness

Callers & Mental Illness

Guidance on dealing with callers who are experiencing a mental health crisis

Course•By Impact Dispatch

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Empathy

Why is Empathy important?

Course•By Jennifer Hendrick

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Foundations of Call Taking

Asking the Right Questions & Helping Different Types of Callers

Course•By Impact Dispatch

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The Basics Bundle

An Overview of Introductory Dispatch Skills

Course bundle•By Impact Dispatch

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