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Product image for Callers & Mental Illness

Callers & Mental Illness

Guidance on dealing with callers who are experiencing a mental health crisis

Course•By Impact Dispatch

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Product image for Foundations of Call Taking

Foundations of Call Taking

Asking the Right Questions & Helping Different Types of Callers

Course•By Impact Dispatch

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Product image for Preventing Complacency

Preventing Complacency

Overcoming slipping into complacency and routine.

Course•By Impact Dispatch

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