Animal Bites

Animal Bites and Pre-Arrival instructions

Course•By Jennifer

Diabetes Emergency Management

Throughout this training, you'll learn to distinguish between different types of diabetes emergencies, understand proper intervention techniques, and practice real-world scenarios. By the end of this course, you'll be prepared to confidently handle diabetes-related emergencies and potentially save lives through your telephone assessment and instructions.

Course•By Jennifer Hendrick

Domestic Violence & Dispatch Bundle

How to dispatch and understanding Domestic Violence and related calls

Course bundle•By Jennifer Hendrick

Foundations of Call Taking

Asking the Right Questions & Helping Different Types of Callers

Course•By Impact Dispatch

Gangs in our World

Course•By Jennifer Hendrick

Preventing Complacency

Overcoming slipping into complacency and routine.

Course•By Impact Dispatch

The Basics Bundle

An Overview of Introductory Dispatch Skills

Course bundle•By Impact Dispatch

The Professional Dispatcher Bundle

Developing the skills needed to be a professional & knowledgeable dispatcher.

Course bundle•By Impact Dispatch

Understanding Motor Vehicle Crashes for Dispatchers

Welcome to this comprehensive training course designed specifically for Emergency 911 Dispatchers handling motor vehicle crashes. This program will equip you with the critical knowledge needed to assess situations quickly, gather essential information, and provide life-saving instructions before emergency responders arrive on scene. Throughout this course, we'll explore the mechanics of different crash types, identify key indicators of severity, and develop your ability to give precise pre-arrival instructions tailored to specific crash scenarios.

Course•By Jennifer Hendrick