An Overview of Introductory Dispatch Skills

Developing the skills needed to be a professional & knowledgeable dispatcher.

How to dispatch and understanding Domestic Violence and related calls

Asking the Right Questions & Helping Different Types of Callers

Animal Bites and Pre-Arrival instructions

Overcoming slipping into complacency and routine.

Welcome to this comprehensive training course designed specifically for Emergency 911 Dispatchers handling motor vehicle crashes. This program will equip you with the critical knowledge needed to assess situations quickly, gather essential information, and provide life-saving instructions before emergency responders arrive on scene. Throughout this course, we'll explore the mechanics of different crash types, identify key indicators of severity, and develop your ability to give precise pre-arrival instructions tailored to specific crash scenarios.