Active Shooter Event for Dispatch
The Dispatcher's Role in Active Shooter Events
CourseBy Jennifer Hendrick
Animal Bites
Animal Bites and Pre-Arrival instructions
CourseBy Jennifer
Civil vs Criminal Law
CourseBy Jennifer Hendrick
Empathy
Why is Empathy important?
CourseBy Jennifer Hendrick
High Morale in the Dispatch Center
The Importance of High Morale in the Communications Center
CourseBy Hannah Tucker
Introduction to NCIC
NCIC and its files
CourseBy Jennifer
Missing Persons
Understanding NCIC and Missing Persons
CourseBy Jennifer Hendrick
PTSD & Dispatch
CourseBy Jennifer Hendrick
The Basics Bundle
An Overview of Introductory Dispatch Skills
Course bundleBy Impact Dispatch
The Fire Service
Understanding what the Fire Department does
CourseBy Jennifer Hendrick
The Importance of Collaboration with the Media
This dynamic course equips 911 dispatchers with the skills and knowledge to effectively collaborate with the media. This training will teach participants how to communicate clearly, maintain professionalism, and leverage media partnerships to enhance public safety. The course covers the benefits of media collaboration, strategies for handling challenging questions, and real-world examples that underscore the importance of working with the media rather than against them. Empower your dispatch team to build trust, reduce misinformation, and improve operational efficiency through this crucial training.
CourseBy Jennifer Hendrick
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