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Product image for Active Shooter Event for Dispatch

Active Shooter Event for Dispatch

The Dispatcher's Role in Active Shooter Events

  • Course
  • By Jennifer Hendrick
$20
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Animal Bites

Animal Bites and Pre-Arrival instructions

  • Course
  • By Jennifer
Free
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Civil vs Criminal Law

  • Course
  • By Jennifer Hendrick
$5
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Domestic Violence & Dispatch Bundle

How to dispatch and understanding Domestic Violence and related calls

  • Course bundle
  • By Jennifer Hendrick
$25
Product image for Foundations of Call Taking

Foundations of Call Taking

Asking the Right Questions & Helping Different Types of Callers

  • Course
  • By The Impact Dispatch Team
$15
Product image for High Morale in the Dispatch Center

High Morale in the Dispatch Center

The Importance of High Morale in the Communications Center

  • Course
  • By Hannah Tucker
$5
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Missing Persons

Understanding NCIC and Missing Persons

  • Course
  • By Jennifer Hendrick
Free
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NCIC Wanted Persons

Understanding NCIC Wanted Persons

  • Course
  • By Jennifer
Free
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PTSD & Dispatch

  • Course
  • By Jennifer Hendrick
$10
Product image for Preventing Complacency

Preventing Complacency

Overcoming slipping into complacency and routine.

  • Course
  • By The Impact Dispatch Team
$5
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The Basics Bundle

An Overview of Introductory Dispatch Skills

  • Course bundle
  • By The Impact Dispatch Team
$20
Product image for The Importance of Collaboration with the Media

The Importance of Collaboration with the Media

This dynamic course equips 911 dispatchers with the skills and knowledge to effectively collaborate with the media. This training will teach participants how to communicate clearly, maintain professionalism, and leverage media partnerships to enhance public safety. The course covers the benefits of media collaboration, strategies for handling challenging questions, and real-world examples that underscore the importance of working with the media rather than against them. Empower your dispatch team to build trust, reduce misinformation, and improve operational efficiency through this crucial training.

  • Course
  • By Jennifer Hendrick
$5
Product image for The Professional Dispatcher Bundle

The Professional Dispatcher Bundle

Developing the skills needed to be a professional & knowledgeable dispatcher.

  • Course bundle
  • By The Impact Dispatch Team
$25
Product image for Understanding Motor Vehicle Crashes for Dispatchers

Understanding Motor Vehicle Crashes for Dispatchers

Welcome to this comprehensive training course designed specifically for Emergency 911 Dispatchers handling motor vehicle crashes. This program will equip you with the critical knowledge needed to assess situations quickly, gather essential information, and provide life-saving instructions before emergency responders arrive on scene. Throughout this course, we'll explore the mechanics of different crash types, identify key indicators of severity, and develop your ability to give precise pre-arrival instructions tailored to specific crash scenarios.

  • Course
  • By Jennifer Hendrick
$5