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Product image for Active Shooter Event for Dispatch

Active Shooter Event for Dispatch

The Dispatcher's Role in Active Shooter Events

  • Course
  • By Jennifer Hendrick
$20
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Civil vs Criminal Law

  • Course
  • By Jennifer Hendrick
$5
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Empathy

Why is Empathy important?

  • Course
  • By Jennifer Hendrick
$5
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High Morale in the Dispatch Center

The Importance of High Morale in the Communications Center

  • Course
  • By Hannah Tucker
$5
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Introduction to NCIC

NCIC and its files

  • Course
  • By Jennifer
Free
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Missing Persons

Understanding NCIC and Missing Persons

  • Course
  • By Jennifer Hendrick
Free
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PTSD & Dispatch

  • Course
  • By Jennifer Hendrick
$10
Product image for Preventing Complacency

Preventing Complacency

Overcoming slipping into complacency and routine.

  • Course
  • By The Impact Dispatch Team
$5
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The Basics Bundle

An Overview of Introductory Dispatch Skills

  • Course bundle
  • By The Impact Dispatch Team
$20
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The Fire Service

Understanding what the Fire Department does

  • Course
  • By Jennifer Hendrick
$5
Product image for The Importance of Collaboration with the Media

The Importance of Collaboration with the Media

This dynamic course equips 911 dispatchers with the skills and knowledge to effectively collaborate with the media. This training will teach participants how to communicate clearly, maintain professionalism, and leverage media partnerships to enhance public safety. The course covers the benefits of media collaboration, strategies for handling challenging questions, and real-world examples that underscore the importance of working with the media rather than against them. Empower your dispatch team to build trust, reduce misinformation, and improve operational efficiency through this crucial training.

  • Course
  • By Jennifer Hendrick
$5
Product image for Understanding Motor Vehicle Crashes for Dispatchers

Understanding Motor Vehicle Crashes for Dispatchers

Welcome to this comprehensive training course designed specifically for Emergency 911 Dispatchers handling motor vehicle crashes. This program will equip you with the critical knowledge needed to assess situations quickly, gather essential information, and provide life-saving instructions before emergency responders arrive on scene. Throughout this course, we'll explore the mechanics of different crash types, identify key indicators of severity, and develop your ability to give precise pre-arrival instructions tailored to specific crash scenarios.

  • Course
  • By Jennifer Hendrick
$5